Canon Medical Systems’ Warranty gives you confidence that your new equipment will be available when you need it. During the warranty period, it provides priority service with access to dedicated Canon applications and engineering support through our Canadian-based ASSIST Centre. The Warranty includes preventative maintenance visits, labour and parts.
Utilizing your internal clinical engineering resources with full security.
Canon Medical Systems' Partnership agreements enable customers to deploy their own Biomedical Engineering staff to support and service the equipment. We offer several levels of shared services to suit your in-house technical abilities, staffing and budget.
Full Protection for Your System
Risk-free, fixed-price service support for your peace of mind
Access to Canon Medical Systems support 24/7
Receive a cost reduction with the Bio Med first call
Direct control over system uptime
Training Your Engineers Like Ours
Clinical engineering training course curriculum identical to Canon Medical Systems customer engineer training
Diagnostic licensing keys included at no additional charge for Canon Medical Systems-trained customer clinical engineers
FLEX Service Options allow the customers to specify the level of risk they want to take on the parts portion of the service contract. Parts pooling and sharing between systems is entirely possible. Canon Medical Systems can offer shorter or longer Response times suited to the Service Level requirements and budget of the particular customer site.
Convert your service agreement back and forth between a full service agreement and a partnership agreement
Manage your service plan based on your changing service needs
Locked-in and fixed pricing for any and all coverage and entitlement options at the point of purchase for the duration of your agreement
Cost Effective Service
Modify service agreement on agreement anniversary date based on risk and/or changes in your business throughout your equipment lifecycle