Service & Support
For product service, call our 24-hour ASSIST operators at (800) 667-2671 (ENGLISH) OR (877) 208-3324 (FRENCH). Please have your equipment site number, problem description, and urgency ready.
Medical Systems Parts Order Desk
If you do not have a valid part number, you will need to log a Service Request with our ASSIST centre so that a Service Representative can assist you with part number identification. You will need your equipment site number.
If you have a valid part number and need price and availability information, please email your request to the below coordinates along with your equipment site number.
If you are ready to place a parts order, please email your purchase order to the below coordinates. Please ensure that the PO has a valid part number, price and the equipment site number on it.
To order Parts for your systems, please email your purchase order to:
