National Technical Support - InnerVision and Healthcare Informatics (HII)
Date posted: June 24, 2026
Location: Canon Medical Systems Canada head office, Markham, ON
Salary range: $75,000 - $85,000 annually
This posting is for a current vacancy that needs to be filled.
Based out of head-office and reporting to the Director of Service & Technical Support, the successful candidate will be responsible for deploying and managing our InnerVision remote servicing system(s), as well as explaining the modality related network, computer and cyber security related technical questions to Canon Medical Systems Canada (CMSCA) clients, and supporting the deployment of our Healthcare Informatics software applications.
Major Responsibilities
- Setup, test, and maintain the hardware and software required for the InnerVision and HII systems;
- Prestage and install computers, routers and related hardware;
- Update and repair existing systems;
- Diagnose and troubleshoot hardware and software issues;
- Install and configure software and peripheral equipment;
- Maintain and upgrade computer systems;
- Answer Request for Proposal (RFP) questions in relation to modality-specific computer/server, networking, and cybersecurity;
- Configure and troubleshoot IoT client software/agents;
- Work with customer technical personnel to facilitate the installation of IoT monitoring solutions;
- Prestage various HII solutions, offer remote installation support, setup solutions in customer environment and ensure that the solutions are fully operational;
- Support software/hardware upgrades;
- Adhere at all times to all CMSCA policies, including environmental, health and safety, and confidentiality policies in their entirety.
Position Requirements
- 3-year college program in Electronics / Computer Studies;
- Minimum of 4 years experience deploying network and computer devices;
- Proficient with IoT solutions and Windows IoT;
- Solid knowledge of network security;
- Experience with LAN/WAN deployment and troubleshooting;
- Essential knowledge to configure personal computers for use with the IoT;
- Excellent interpersonal skills;
- A valid driver’s license.
Please forward your resume to CMSCA-Careers@medical.canon.
We thank you for applying to this position. Please note that only qualified candidates will be contacted for interviews.
Canon Medical Systems Canada does not use AI in the recruitment process.
About Canon Medical Systems Canada Limited
Canon Medical Systems Canada Limited, a Canon Group company headquartered in Markham, Ontario, provides patient-focused imaging technologies with specialties in CT, MRI, Molecular Imaging, X-Ray, Angiography, Ultrasound, and Healthcare Informatics. Advanced service solutions range from single-room coverage to complete asset management programs.
All sales, services and operations are Canadian-based, with a strong presence of technical service employees in more than 25 cities across the country. Reporting directly to Canon Medical Systems Corporation, provides close ties to our research, engineering and product specialists, enabling the Canadian team to influence product decisions and delivery for the needs of our customers.
At Canon Medical Systems Canada Limited we respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone's contributions. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve including accommodations throughout the recruitment process in accordance with the AODA. If you require accommodation due to disability please notify Human Resources and we will work with you to meet your needs.
