Date posted: July 11, 2023

Location: Toronto, ON

Canon Medical Systems Canada (CMSCA) is a leading worldwide provider of a high-quality diagnostic imaging systems and comprehensive medical solutions looking for a highly capable Clinical Applications Specialist - Ultrasound, to be located in Toronto, Ontario. The CAS will be responsible for covering the Greater Toronto Area. 

In this position, you will assist in the sales process through product demonstrations and customer interactions to achieve regional and corporate sales/marketing goals. You will provide ongoing customer support through product installations, upgrades, phone support and training programs, maintain knowledge of current trends in ultrasound to support customers as capabilities of products are developed and released, and support company goals in all interactions with customers and employees. You will represent Canon Medical Systems Canada in a professional manner at all times.

This position collaborates effectively with CMSCA corporate and regional resources to achieve profitable revenue growth with customer satisfaction.

As a member of CMSCA, you will be an integral team player in the promotion of our ultrasound equipment to hospitals and private institutions.

• Provide product demonstration support in hospitals, clinics and other medical facilities.
• Support post-sales activities: installation, training, follow-up and troubleshooting with new and existing customers
• Provide product demonstration support in hospitals, clinics and other medical facilities.
• Support post-sales activities: installation, training, follow-up and troubleshooting with new or existing customers.
• Consistently deliver high level quality of education and training to both internal and external customers.
• Position yourself as a consultant to both internal and external customer.
• Supports tradeshow and other marketing activities.
• Active participation in product training for internal and external.
• Complete required administrative activities.
• Provide customer feedback to Marketing.
• Communicate regularly with local, modality and management teams.
• Professionally handle objections and questions.
• Utilizes product knowledge to effectively position features and capabilities that represent solutions to customer needs.
• Adheres at all times to all CMSCA policies, including environmental, health and safety, and confidentiality policies in their entirety.

• Minimum 5 years of ultrasound clinical experience as a registered sonographer in hospital or clinic environment, preferably with experience using Canon Ultrasound Equipment.
• Registry required: ARDMS, RDMS or CARDUP diploma.
• Demonstrated ultrasound skill in Radiology, OB/GYN and basic vascular ultrasound imaging.
• Must possess strong communication and interpersonal skills.
• May require more than 50% travel time.
• Previous classroom teaching and presentation experience preferred (in ultrasound would be a plus).
• MS Office software including PowerPoint, Outlook, Word, Excel.
• Commercial applications experience or sales experience a plus.
• Strong interpersonal, organizational and communication skills.
• Strong customer interface and training skills.
• Previous leadership experience a plus.
• Ability to work independently with minimal supervision and as part of a team.
• Effectively and appropriately displays professional skills necessary to manage interpersonal relationships with team members, colleagues and customers.
• Works in a well-organized manner, consistently meeting customer and Canon time requirements.
• Strives for constant improvement; inspires and motivates others.
•  Adhere at all times to all CMSCA policies, including environmental, health and safety, and confidentiality policies in their entirety.

The territory for this job is within the province of Ontario. Candidates must reside in a city within their territory that holds the majority of their customer base and be located near a major airport (within 1 hours drive) to be considered.